2. Privacy Policy by Yoyo Flowers Online

Privacy Policy

Effective date: September 13, 2026

This Privacy Policy applies to lovechemist.shop and the L.O.V.E. T.A.I.L.S. T.A.L.E.™ personalized pet-book programs, along with all products, services, programs, and business activities operated by Nicole Miller under Yoyo Flowers™ and related brands.

Information We Collect

Depending on how you use the website, we may collect:

Your name, email address, telephone number, billing address, and shipping address.
Order, payment, transaction, and customer-service information.
Pet photographs, pet names, human names, story details, questionnaire responses, and personalization instructions.
Proof approvals, correction requests, messages, and other correspondence.
Device, browser, cookie, website-usage, and approximate location information.
Any other information you voluntarily submit.

Payment-card information is generally processed by Wix or its payment providers and is not intended to be stored directly by Yoyo Flowers.

How Information Is Used

Information may be used to:

Create and personalize products.
Prepare and deliver proofs.
Process payments and fulfill orders.
Produce and ship merchandise.
Respond to questions, corrections, claims, and customer-service requests.
Maintain transaction and business records.
Prevent fraud and protect the website.
Improve products, services, and website performance.
Send promotional communications when permitted by law and according to your preferences.
Comply with legal, accounting, and tax obligations.
Photographs and Personalized Content

Customer photographs and personalization information are used to complete the requested product or service.

Customer-submitted photographs will not be used in public advertising, social-media posts, portfolios, or promotional materials without separate permission, except where the customer has already made the material public and applicable law permits its use.

Photographs and working files may be shared with service providers only when reasonably necessary to design, manufacture, fulfill, store, or deliver the order.

Service Providers

Information may be shared with companies that help operate the business, including Wix, Printful, payment processors, printers, shipping carriers, website analytics providers, cloud-storage providers, and professional advisers.

These providers receive only the information reasonably required to perform their services and may maintain information according to their own policies and legal obligations.

Personal information is not sold for money.

Children’s Privacy

Orders and questionnaires must be completed by an adult. This website is not intended to collect personal information directly from children under 13.

A parent or legal guardian submitting a child’s name, photograph, or story information confirms that they have authority to provide it for the requested personalized product.

If information is discovered to have been submitted directly by a child without appropriate adult involvement, please contact Yoyo Flowers so it can be reviewed and deleted when appropriate.

Cookies and Analytics

The website and its service providers may use cookies and similar technologies for security, checkout functionality, site preferences, analytics, and advertising.

Browser settings may allow you to block or delete cookies, although doing so can affect website and checkout functionality.

Data Retention

Order and transaction information may be kept for as long as reasonably necessary to provide services, maintain business and tax records, handle disputes, enforce agreements, and comply with the law.

Personalization files and photographs may be retained to complete the order, provide requested reprints, resolve production issues, or maintain customer-requested projects. Customers may ask whether eligible creative files can be deleted, subject to legal, operational, backup, and recordkeeping requirements.

Security

Reasonable administrative and technical precautions are used to protect information. However, no website, transmission, or storage system can be guaranteed completely secure.

Your Choices

You may request access to, correction of, or deletion of eligible personal information. You may also unsubscribe from promotional email using the link in the message or by contacting Yoyo Flowers.

Certain information may need to be retained for order fulfillment, fraud prevention, tax, accounting, legal, or dispute-resolution purposes.

Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted with a revised effective date.

Contact

Privacy questions and requests may be submitted through the contact form at lovechemist.shop or by telephone or text at +1-216-929-5262.